Status Page vs status.io
A comparison of Status Page vs status.io showing the costs and benefits of each option.
Status.io offers tracking of metrics, subscriptions, and customer notifications, in a similar vein to statuspage.io. The status pages have a set of services at top with red/green buttons to show the current status, and then historical status lower down the page as graphs of metrics from 0% to 100%.
Alert your team, not customers
Status.io offers customer notifications, so the cost scales up with the number of customer subscribers. This costs you money but also informs your all of your users of an outage, just when you don't want more support load or load on the service.
Status Page offers team alerts via SMS or email, so that your team can look at resolving an issue as soon as possible. We don't offer subscription options to your customers, because during an incident, your support load will be higher than normal anyway, and it isn't helpful to alert more customers to try using your product when it is down, and keep refreshing and contacting support till they see it is resolved. Customers who are trying to use the product will already know there is an issue and know to check your status page for updates or contact support. Customers who are not using your product at that time don't really need to be informed it is down at all!
Status.io costs scale from $79 a month up to $349 a month if you want to allow notifications for 5000 users, and you don't have control over which users choose to subscribe. This is a lot of money for a hosted status page.
Project Page offers one low price of $5 per team member per month, with no charge for customers, no matter how many you have. This means as your business grows you are not penalised for having more customers, and there is no cost to you with additional subscribers, only for extra team members. Project Page also offer unlimited services on our paid plan (one service on our free trial plan), and hosted status pages as standard (as status.yourdomain.com) - just use a CNAME to redirect the traffic to our page, and you can be confident your status page will be up.
One of the most important features of a hosted status page is that it stays up even when the rest of your infrastructure is down. For this reason Project Page don't depend on Amazon AWS or Google GCP for the status page, so if you use those services you can be sure that your status will be displayed even if Amazon goes down. The Project Page Status Page is hosted at Digital Ocean, with multiple region support planned. Both status.io and Status Page offer custom CNAME redirects to a subdomain of your choice, so that you can present the page as yours.
Private Status Pages
Individual Outage Detail
Status.io offers information in a graph of metrics lower down the page, but at the top of the page simply presents the current status of the services.
Status Page offers the ability to edit the description of different events, to show more information, and link them to your issues list, so that when a situation is resolved. Status.io offers a similar facility to edit incidents, so the services are fairly even in this respect.
Both services offer logo upload and branding opportunities for the header of your page. Status.io is shown above, and also in a different iteration here.
The Status Page appearance is most similar to the stripe page, though with some differences as individual outages are show on the page so that you can gauge at a glance how long an outage has been going on for, and when it started.
Status Page offers one style of status page showing the last 30 days (or 7 days on mobile), which packs a lot of information into a small space, and attempts to show all the information you'll need at a glance. It also has a compact view for mobile, as the majority of your customers will be viewing status on your phone nowadays.
Status Page does not currently offer custom code embedding, though we plan to offer this in future. Status.io offers this on their more expensive plans, starting at $349 per month, which is well out of reach of most small companies.
Status Page does not currently offer webhook notifications, so this is an area where status.io is ahead at present. If you'd like to see webhooks or another notification methods, please get in touch and let us know.
Both services offer secure pages served over https as standard.