Status Page vs Atlassian status page (statuspage.io)

A comparison of Status Page vs Atlassian Statuspage (statuspage.io), showing the costs and benefits of each option. StatusPage.io is the largest provider of hosted status pages, but can be really complex and expensive if you are a small company, and doesn't always show the true service history of your services to customers.

Alert your team, not customers

While it may seem counter-intuitive not to offer an option for customers to subscribe to status updates, do you really want to inform all of your customers at once that your site is down, when it might be back up in a few minutes? Status Page offers team alerts via SMS or email, so that your team can look at resolving an issue as soon as possible.

We don't offer subscription options to your customers, because during an incident, your support load will be higher than normal anyway, and it isn't helpful to alert more customers to try using your product when it is down, and keep refreshing and contacting support till they see it is resolved. Customers who are trying to use the product will already know there is an issue and know to check your status page for updates or contact support. Customers who are not using your product at that time don't really need to be informed it is down at all!

Significantly lower your costs for offering a status page

Atlassian Statuspage offers a multitude of plans and features, more suited to larger companies than Status Page. The startup plan alone costs $99 per month, which is a lot of money for a status page if you're a bootstrapped startup. This limits your team to 10 members, and because they charge for user subscriptions too, limits you to 1000 users subscribing to your status page.

Project Page offers one low price of $5 per team member per month, with no charge for customers, no matter how many you have. This means as your business grows you are not penalised for having more customers, and there is no cost to you with additional subscribers, unless you are adding extra team members. Project Page also offer unlimited services on our paid plan (one service on our free trial plan), and hosted status pages as standard (as status.yourdomain.com) - just use a CNAME to redirect the traffic to our page, and you can be confident your status page will be up.

Independent Hosting

One of the most important features of a hosted status page is that it stays up even when the rest of your infrastructure is down. For this reason Project Page don't depend on Amazon AWS or Google GCP for the status page, so if you use those services you can be sure that your status will be displayed even if Amazon goes down. The Project Page Status Page is hosted at Digital Ocean, with multiple region support planned. Both statuspage.io and Status Page offer custom CNAME redirects to a subdomain of your choice, so that you can present the page as yours.

Private Status Pages

Status Page offers this as standard with paid accounts (from $5 per month), and allows status pages with some private services (for team members only) and some public services, whereas with statuspage.io requires you to pay for a separate plan from $79 per month for this feature, so if you want private status pages you'll have to pay a lot for it.

Individual Outage Detail

Atlassian Statuspage (formerly statuspage.io) offers information on a per day basis, in a similar way to Status Page, but doesn't offer detail on each individual incident. Status Page offers the ability to edit the description of different events, to show more information, and link them to your issues list, so that when a situation is resolved. statuspage.io offers a similar facility to edit incidents, so the services are fairly even in this respect.

Appearance

Both services offer logo upload and branding opportunities for the header of your page.

Atlassian Statuspage offers two styles of status page - an older one with no status history and very limited information (as used by Monzo Bank):

And a newer one inspired by stripe's status page, which shows a view of the last 90 days:

The Status Page appearance is most similar to the stripe page, though with some differences as individual outages are show on the page so that you can gauge at a glance how long an outage has been going on for, and when it started.

Status Page offers one style of status page showing the last 30 days (or 7 days on mobile), which packs a lot of information into a small space, and attempts to show all the information you'll need at a glance. It also has a compact view for mobile, as the majority of your customers will be viewing status on your phone nowadays.

Custom Code

Status Page does not currently offer custom code embedding, though we plan to offer this in future. Statuspage.io offers this on their more expensive plans, starting at $399 per month, which is well out of reach of most small companies.

Webhook notifications

Status Page does not currently offer webhook notifications, so this is an area where statuspage.io is ahead at present. If you'd like to see webhooks or another notification methods, please get in touch and let us know. Statuspage.io offers webhook

Secure Pages

Both the status page from atlassian and our Status Page offer secure pages served over https as standard.